Question 1

How much does it cost to repair a robotic pool cleaner in Perth?

Accepted Answer

Pool Robot Rescue charges a $150 diagnostic assessment fee which includes a full inspection and detailed repair quote. For out-of-warranty robots, collection and delivery is FREE. For warranty robots, a small convenience fee applies. Actual repair costs vary depending on the issue and parts required. We service all major brands including Zodiac, Maytronics Dolphin, Hayward, Polaris, and Pentair.

Question 2

Do you offer free pickup and delivery for pool robot repairs?

Accepted Answer

Yes! For out-of-warranty repairs, Pool Robot Rescue offers completely FREE pickup and delivery across the entire Perth metropolitan area. For warranty repairs, a small convenience fee applies as the robot was purchased elsewhere. We come to your home, collect your robotic pool cleaner, repair it in our workshop, and deliver it back fully tested and ready to clean.

Question 3

What brands of robotic pool cleaners do you repair?

Accepted Answer

We repair all major robotic pool cleaner brands including Zodiac, Maytronics Dolphin, Hayward, Polaris, Pentair, and most other brands. Our technicians are experienced with both current and older models.

Question 4

How long does a pool robot repair take?

Accepted Answer

Most repairs are completed within 3-5 business days. Simple repairs like brush or filter replacements can often be done within 1-2 days. More complex repairs requiring parts ordering may take 5-10 business days. We keep you updated throughout the process via email and SMS.

Question 5

What areas in Perth do you service?

Accepted Answer

Pool Robot Rescue services the entire Perth metropolitan area including northern suburbs (Joondalup, Wanneroo, Hillarys), southern suburbs (Rockingham, Mandurah, Fremantle), eastern suburbs (Midland, Kalamunda, Mundaring), and western coastal suburbs. We cover approximately 50km radius from Perth CBD.

Question 6

Can you repair a Zodiac pool robot that is not moving?

Accepted Answer

Yes, a non-moving Zodiac pool robot is one of the most common repairs we handle. Common causes include worn PVC tracks, faulty drive motors, damaged gearboxes, or cable issues. Our diagnostic assessment will identify the exact problem and provide a detailed repair quote.

Question 7

How do I book a pool robot repair?

Accepted Answer

Booking is easy! Visit our online booking form at poolrobotrescue.au, select your robot brand and describe the issue. We will contact you to arrange a convenient pickup time. You can also email us at help@poolrobotrescue.au.

Question 8

What if my robotic pool cleaner is not worth repairing?

Accepted Answer

If we determine your robot is not economically viable to repair, you only pay the $150 assessment fee with no further obligation. We can also deduct the assessment fee from the price of a brand new robot if you decide to purchase one through us. Your old robot is returned to you at no extra charge.

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